Help Center

1. Sign up for a free account
2. Click "Create Link" in your dashboard
3. Enter your destination URL (e.g., Amazon product link)
4. Select the target app (Amazon, Instagram, TikTok, etc.)
5. Click "Create" and copy your short link

Your link will automatically route users to the mobile app on iOS/Android, or fallback to the web version.

We currently support:
• Amazon Shopping
• Instagram
• TikTok
• YouTube
• Walmart
• Target

More apps are being added regularly. Contact us to request support for a specific app.

No! go.ramola.app is completely codeless. Just paste your URL, and we handle all the technical deep linking automatically. No SDK, no coding required.

When someone clicks your short link:
1. We detect their device (iOS, Android, or Desktop)
2. On mobile, we attempt to open the native app
3. If the app isn't installed, we redirect to the web version
4. On desktop, we send them directly to the website

This ensures the best experience for every user, automatically.

Deferred deep linking allows users who don't have the app installed to:
1. Get redirected to the app store
2. Install the app
3. Open the app to the exact content they were trying to view

We use device fingerprinting to match users before and after installation.

Yes! We preserve all URL parameters including affiliate IDs, tracking codes, and campaign parameters. Your commissions are safe.

For each link, we track:
• Total clicks
• Device breakdown (iOS, Android, Desktop)
• Geographic location (country and city)
• Referrer sources
• Click timestamps
• App opens vs web fallbacks

All data is available in real-time through your dashboard.

Detailed click data is stored for 24 months. Aggregated statistics are retained indefinitely.

The free plan includes:
• 25 links per month
• Unlimited clicks
• Basic analytics
• QR codes
• All supported apps

Perfect for testing or personal use!

1. Go to your dashboard
2. Click "Upgrade" in the header
3. Choose your plan (Starter, Pro, or Business)
4. Enter payment details
5. Start using upgraded features immediately

You can upgrade or downgrade at any time.

Yes, you can cancel anytime. Your access continues until the end of your billing period. No refunds for unused time, but you can downgrade to the free plan.

We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. All payments are secure and PCI compliant.

Yes! On Pro and Business plans, you can use your own domain (e.g., links.yourbrand.com). Configure DNS settings, and we'll handle SSL certificates automatically.

Yes! Pro and Business plans include API access. Create links programmatically, retrieve analytics, and integrate with your existing tools. See our API documentation.

We maintain 99.9% uptime. Our infrastructure is hosted on AWS with automatic failover and global CDN distribution for fast, reliable redirects worldwide.