Terms of Service

1. Acceptance of Terms

By accessing or using go.ramola.app ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

go.ramola.app provides URL shortening and deep linking services that route users to mobile applications and web destinations. The Service includes:

• URL shortening and custom short links
• Deep linking to mobile apps (iOS and Android)
• QR code generation
• Click analytics and tracking
• Custom domains (on paid plans)
• API access (on paid plans)

3. User Accounts

3.1 Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You agree not to share your account credentials with any third party.

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• To violate any local, state, national, or international law
• To transmit any unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable material
• To create links to malicious websites, phishing pages, or malware
• To infringe upon intellectual property rights of others
• To spam, harass, or engage in any abusive behavior
• To impersonate any person or entity
• To interfere with or disrupt the Service or servers
• To attempt to gain unauthorized access to any part of the Service

4.2 Prohibited Content

Links created through the Service may not direct to content that:

• Contains malware, viruses, or other harmful code
• Promotes illegal activities or violence
• Contains child sexual abuse material
• Violates privacy rights or discloses personal information without consent
• Infringes copyright, trademark, or other intellectual property rights
• Engages in phishing, fraud, or other deceptive practices

5. Subscription Plans and Billing

5.1 Pricing

We offer various subscription plans with different features and usage limits. Current pricing is available on our pricing page. We reserve the right to modify pricing with 30 days notice.

5.2 Payment

Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees owed. If payment fails, we may suspend or terminate your access to paid features.

5.3 Refunds

Payments are non-refundable except as required by law or as explicitly stated in these Terms. You may cancel your subscription at any time, but no refunds will be provided for unused time.

5.4 Usage Limits

Each plan has specific usage limits (links, clicks, API requests). Exceeding these limits may result in service degradation or suspension until you upgrade your plan.

6. Intellectual Property

6.1 Service Content

The Service, including its design, features, graphics, and code, is owned by go.ramola.app and protected by copyright, trademark, and other intellectual property laws.

6.2 User Content

You retain all rights to the URLs and content you submit to the Service. By using the Service, you grant us a limited license to store, display, and analyze your links and associated data for the purpose of providing the Service.

6.3 Feedback

If you provide feedback or suggestions about the Service, we may use that feedback without any obligation to you.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and use data as described in that policy. By using the Service, you consent to our data practices.

8. Analytics and Tracking

We track clicks and user interactions with links created through the Service. This data is used to provide analytics features. We do not sell personal data to third parties.

9. Third-Party Services

The Service integrates with third-party platforms (Amazon, Instagram, TikTok, etc.). Your use of these platforms is subject to their respective terms of service. We are not responsible for third-party services or content.

10. Link Expiration and Deletion

We reserve the right to expire or delete links that:

• Violate these Terms
• Have been inactive for extended periods
• Are associated with suspended or terminated accounts
• Direct to prohibited content

11. Service Availability

11.1 Uptime

We strive to provide reliable service but do not guarantee 100% uptime. The Service may be unavailable due to maintenance, updates, or technical issues.

11.2 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We are not liable for any modification, suspension, or discontinuation.

12. Termination

12.1 By You

You may terminate your account at any time by contacting support or using account deletion features. Upon termination, your links may be deactivated.

12.2 By Us

We may suspend or terminate your account immediately if you:

• Violate these Terms
• Fail to pay required fees
• Engage in fraudulent or illegal activity
• Create security risks or abuse the Service

12.3 Effect of Termination

Upon termination, your right to use the Service ceases. All provisions of these Terms that should reasonably survive termination will survive (including ownership, warranty disclaimers, and limitations of liability).

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We disclaim all warranties, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Service will be uninterrupted, secure, or error-free
• Warranties regarding accuracy, reliability, or completeness of content

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months prior to the claim.

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Content you submit through the Service

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in California for any disputes not subject to arbitration.

16.2 Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration rather than in court, except that you may bring claims in small claims court if they qualify.

17. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

18. General Provisions

18.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service.

18.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer these Terms without our consent. We may assign these Terms without restriction.

19. Contact Information

By using go.ramola.app, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.